Reimagine collaboration and
multi-channel support with
an email-based help desk

Connect 1:1 with our customer champion to see how teams can use Hiver to:

Automatically assign emails to prevent duplication and conflicts, while reducing response times and eliminating confusion.

Improve collaboration between teams like Account Payables, Procurement, Sales, IT, and more - to deliver delightful customer experiences.

Efficiently organize and assign emails with labels, tags, and automated assignments to meet SLAs and business hours effectively.

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Personalized Demo

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With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!

Nathan StrangOcean Freight Operations Manager

Hiver is a very friendly tool. It does away with the complexities of a ticketing system. Everything about it is so simple to use.

Christian SibayanManager - Field Operations and Systems

Hiver helps our team easily manage customer interactions, identify trends, and use data to celebrate progress.

Taylor GarceauProgram Manager, Customer Success, Cohere Health

Since we started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.

Jennifer NguyenOperations Associate

Hiver helps us have natural conversations with customers. It’s so much better than the ticketing model we had before.

Scott GellatlyGeneral Manager

I look at Hiver as a detail-oriented person who keeps everyone on the same page and ensures no information gets lost.

Bartek MarczakOperations Manager

Hiver is simple and no-fuss. We were able to hit the ground running from day 1, and the customer service is fantastic.

Luke ThompsonCo-owner