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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Author

Natalya Bucuy

Natalya Bucuy is a content marketer at a B2B SaaS Contact Center software company - LiveHelpNow. With expertise in customer service and marketing, she has written numerous articles on the topic of customer experience, employee experience, and small business operations.
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